Latest news
Go back
Feeling anxious about your first appointment? You’re not alone…
“Thank you for such a positive appointment…”
We recently received a lovely email from a first-time patient who took the time to share their experience with us:
“Thank you for such a positive appointment. I admit I was a little anxious beforehand, but I had no need to be. Everything was very professional but friendly, and my treatment going forward, no doubt, will be very beneficial.”
Feedback like this means a great deal to us, and we’re always pleased to hear when someone has felt comfortable and reassured during their visit.
Feeling anxious about your first appointment? You’re not alone…
It’s completely understandable to feel a little nervous before seeing a practitioner for the first time. Taking that initial step to get a problem assessed can feel like a big deal, particularly if you’re unsure what to expect.
You might find yourself wondering:
- Will this treatment help me?
- Will I be in safe and experienced hands?
- What exactly will happen during my appointment?
- Can I bring a friend of relative in with me?
For some people, there may also be other concerns that make arranging a visit feel challenging. Making that initial phone call, filling in forms, finding your way to an unfamiliar location or worrying about parking can all add to the stress.
And for those with additional needs, there may be other important considerations, such as step-free access, stairs, accessible toilet facilities or making sure we understand any particular requirements before you arrive.
We recognise that everyone’s circumstances are different, and we want to make taking that first step as straightforward and stress-free as possible.
How can we help?
We want you to feel informed, comfortable and supported from the very beginning. Here are a few ways we can help make getting in touch and visiting us a little easier.
Find out more before you book
Many common questions are answered on our FAQs and About Our Practitioners pages. These are a great place to start if you’d like to learn more about our approach, our practitioners and what to expect from an appointment.
Read our FAQs – HERE
Meet our practitioners – HERE
Give us a call 01677 425858
We are lucky to have Sarah and Katherine, two knowledgeable, friendly members of our reception team who are here to help. They’re available Monday to Friday, 9am–4pm, and are happy to talk through any questions, concerns or practical arrangements you’d like to discuss.
If they’re already helping another patient when you call, you may reach our answerphone. Simply leave your name and number, and they’ll get back to you as soon as they can.
There’s no need to have everything figured out before you call. We’re here to help.
Prefer to book online?
If you’d rather arrange things remotely, our online booking service allows you to view availability over the coming weeks and choose a convenient appointment time.
Book an appointment online – HERE
You’re also very welcome to contact us by email if that’s easier for you.
Email us – [email protected]
Not sure whether osteopathy is right for you?
You don’t have to commit to an appointment to ask a question.
Our experienced, caring and professional osteopaths are happy to discuss your particular situation and advise whether we may be able to help. This initial conversation is free of charge, with no obligation to book.
If you have any worries, specific concerns or additional needs, please let us know. Whether you’d like to talk through what to expect, discuss accessibility or simply ask a few questions before deciding what to do next, we will always do our best to understand your needs and help to make your visit as comfortable and stress free as possible.
